We are sure you will love your purchase from Rietveld Clothing, however in the event that you wish to return for refund or exchange then please do so within 28 days of receiving it.
Please ensure the item(s) are returned to us within the original packaging, and retain all tags and labels.
PLEASE DO NOT WASH ANY GARMENTS BEFORE RETURNING.
In any instance other than a size mis-fit, garments should not have been worn before returning. Garments should be checked carefully before wearing to ensure there are no defects.
The address for returns is:
Rietveld Int ltd.
Unit 4 Two River Ind Est
It is highly recommended that items are returned using a signed for/tracked service as we cannot accept responsibility for goods lost in transit in this instance.
An email sent to firstname.lastname@example.org
prior to returning items would be appreciated, stating the reason for return (e.g refund/exchange), and/or a cover note with the goods themselves. If we have your email address on file we will notify you upon receipt of the goods that the refund/exchange will follow very shortly.
Please be aware that we can only accept returns purchased via our website; goods purchased through a franchised store or other online seller (e.g Amazon, Ebay or SurfDome etc) must utilise that seller's returns policy.